Customers

The best proof is the freight
that never hit your desk.

Brokers and 3PLs run more loads per rep, resolve exceptions faster, and keep customers in the loop — without growing the ops team.

2.4M

Exceptions resolved across customers

9×

Faster average time to resolution

3×

Loads handled per ops rep

Featured story

How Meridian Freight cleared its alert queue.

Meridian Freight

"Oviq quietly handles the work that used to eat our mornings. My team now spends time on the exceptions that actually need a human — not chasing carriers for ETAs."

Rosa Okafor

VP of Operations, Meridian Freight

71%

Fewer missed-pickup escalations reaching a person

6.5 hrs

Saved per rep, per day on exception handling

3,200

Loads / month now managed by the same team

More results

Teams getting their time back.

Northline 3PL

Asset-light 3PL · 8,000 loads/mo

−68%

Cut late-delivery customer complaints in the first quarter on Oviq.

Cedar Logistics

Freight brokerage · 1,500 loads/mo

11 min

Average exception resolution time, down from over two hours.

Atlas Shippers

Shipper · 4,200 loads/mo

2 → 0

Net new ops hires needed to double volume year over year.

In their words

Built for the people on the desk.

"It feels like adding a tireless coordinator who never drops a follow-up. The hand-offs come with everything already gathered."

Devon Hale

Ops Manager, Northline 3PL

"We went live on top of our existing TMS in days. No rip-and-replace, no six-month rollout. It just started clearing exceptions."

Mara Patel

Director of Ops, Cedar Logistics

"The audit trail alone sold our compliance team. Every action Oviq takes is logged with context and a confidence score."

Jamie Liu

Head of Ops, Atlas Shippers

Who it's for

Proven across the freight stack.

Freight brokers

Scale loads per rep without scaling headcount.

3PLs

Keep service levels high as volume grows.

Shippers

Get ahead of delays before customers notice.

See what Oviq would catch in your network.

Bring a CSV from your TMS and watch it surface and resolve real exceptions in 30 minutes.