AI exception operations
Oviq detects, resolves, and communicates freight exceptions automatically — and escalates only what truly needs your judgment.
Carrier didn't arrive in the 09:00 window. Oviq requested a new ETA and is holding the customer notice.
How it works
Oviq watches every shipment across your TMS, email, and EDI — catching exceptions the moment they appear.
It works the problem end to end: contacting carriers, updating ETAs, and keeping customers informed.
Only what needs human judgment reaches your team — with the full context already gathered.
Resolution, not alerts
Most tools tell you something broke. Oviq fixes it — chasing carriers, rebooking appointments, and closing the loop with customers on its own.
Carrier didn't arrive in the 09:00 window. Oviq requested a new ETA and is holding the customer notice.
Always on
Your team sees a calm stream of resolved work instead of a screaming alert queue — and steps in only when judgment is genuinely required.
Teams running on Oviq handle three times the load without adding ops headcount — and resolve exceptions 9× faster.
See your own exception data resolved live in a 30-minute walkthrough.